Terms & Conditions

GENERAL TERMS AND CONDITIONS OF BUSINESS OF EXECUTIVE DRIVER SOLUTION LTD

GENERAL

These general terms and conditions regulate the conclusion, content and processing of services between Executive Driver Solution Ltd as the contractor (hereinafter Executive Driver Solution Ltd) and the client (hereinafter referred to as customer). These terms and conditions apply to this contract between Executive Driver Solution Ltd and the customer. They also apply to all other future contracts between Executive Driver Solution Ltd and the customer. The general terms and conditions do not apply if the parties have made a different regulation in individual cases. If the customer places an order with Executive Driver Solution Ltd, he also accepts these terms and conditions.

OFFERS / OFFERS

A written offer / offer is valid for 10 days. Telephone information is only binding if it has been confirmed in writing by Executive Driver Solution Ltd.

CONCLUSION OF CONTRACT

The order / contract is concluded on the basis of the customer’s order (by e-mail, telephone or website contact form and the written confirmation from Executive Driver Solution Ltd. has been confirmed in another way Our general terms and conditions apply.

RANGE OF SERVICES

Executive Driver Solution Ltd is entitled to have services provided by third parties.

PAYMENT TERMS

All prices quoted are in CHF (Swiss Francs) excluding VAT. Payments in EURO or US dollars are possible. These are billed at the respective daily rate. Unless otherwise agreed, payments are to be made within 10 days of invoicing and without any deduction. If this payment deadline is not met, the first reminder will be issued, if the customer still does not pay, the customer will be in default without further reminder older debt due for payment.

PRICES AND SCOPE EXECUTIVE DRIVER SOLUTION LTD

The prices offered include the following services such as; Vehicle, maintenance and insurance of the vehicle, driver, fuel included. The journey there and back, as well as standing or waiting times are part of the order and will be charged to the customer. More kilometers and travel times, parking, tunnel and toll fees, as well as motorway fees outside Switzerland, telephone calls and expenses for non-agreed special claims by the customer are not included in the price and will be charged to the customer. Night trips between 8:00 p.m. and 6:00 a.m., weekend and public holidays per day, driver expenses (from 4 hours of use, a snack), hotel overnight driver per night and internet access per day. Tip for the driver, as a thank you for an excellent service and competent, attentive support,

SERVICE PROVISION AND RETENTION OF TITLE

Executive Driver Solution Ltd reserves the right to provide services only after prepayment by the customer. Executive Driver Solution Ltd is only bound to deadlines agreed in writing. Unless otherwise agreed, changes to the order result in the cancellation of the previously specified dates and deadlines. In cases of force majeure or other events for which Executive Driver Solution Ltd is not responsible, the performance deadlines are extended accordingly. Rebookings and cancellations of services reserved by the customer with Executive Driver Solution Ltd must in any case be made in writing and are only legally valid if they are reconfirmed in writing by Executive Driver Solution Ltd. Executive Driver Solution Ltd is entitled to set off an administrative fee or cancellation costs. Any clarifications and preparations that have already been made will be invoiced.

TERMINATION OF EXECUTIVE DRIVER SOLUTION LTD

A termination of the contract by the customer is generally only possible if there is an important reason. The termination is only effective if it is made in writing. If a driving order is canceled after a definitive order has been placed, the following cancellation provisions and conditions apply:

Limousines, vans and minibuses for up to 7 people;
Within 48 hours before the start of the trip 50%
Within 24 hours before the start of the trip and no-show 100%

Minibuses from 8 people and coaches;
Up to 20 days before the start of the trip CHF 100.00
19-4 days before the start of the trip 25%
3-0 days before the start of the trip and no-show 100%

SPECIAL CONDITIONS DURING THE WEF 2024

Special conditions apply to bookings made on the occasion of the World Economic Forum 2024 in Davos:

Advance payment
In order to guarantee the booking, the total price offered must be paid in full at the time of booking (price for arrival and return journey or total price with hotel accommodation) immediately after booking using the payment link from Stripe. We will send you the payment link by e-mail. Only when we have received the full amount will the booking be considered final and confirmed.
This amount will be charged to the credit card and is non-refundable.

Cancellation conditions
– until 15.12.2023: 50% of the total price offered incl. board/hotel
– until 31.12.2023: 75% of the total price offered incl. meals/hotel
– from 1.1.2024 or no-show: 100% of the total price offered incl. board/hotel
The same regulations apply regardless of whether the cancellation is made by the client or the entire event is cancelled.

Changes to existing bookings
– All requests for changes must be made in writing. The first two changes are free of charge, all further changes cost CHF 50.00 each.
– If a booking on call is shortened until 7.1.2024, 50% of the cancelled days will be charged.
– If a booking on call is shortened after 7.1.2024, the cancelled days will be charged at 100%.

WARRANTY FOR DEFECTS AND LIABILITY

Executive Driver Solution Ltd, including its employees, is liable for whatever legal reason, exclusively for damage that is based on the breach of a main contractual obligation incumbent on it (cardinal obligation), or for damage that it has caused through gross negligence or intent. Executive Driver Solution Ltd assumes no liability in the event of force majeure. In particular due to the forces of nature, traffic jams, breakdowns, accidents, false information about travel information by the customer or unforeseeable events that occur beyond our controllability. All Executive Driver Solution Ltd vehicles are non-smoking vehicles. No exceptions will be tolerated. If the rear of the vehicle is excessively contaminated by the customer, Executive Driver Solution Ltd reserves the right to charge the customer for the cleaning costs. The Executive Driver Solution Ltd adheres to the working and rest hours in every respect.

DATA PROTECTION

Executive Driver Solution Ltd guarantees the protection of personal data in accordance with the provisions of the Swiss Data Protection Act and the relevant legal norms. Discretion is guaranteed with every order. All customer data is treated confidentially and is not passed on to third parties.

PLACE OF JURISDICTION AND APPLICABLE LAW

The place of jurisdiction is Wettingen, Canton Aargau / Switzerland.
The contracts concluded on the basis of these terms and conditions and the terms and conditions themselves are subject to Swiss law.

FINAL PROVISIONS

Executive Driver Solution Ltd reserves the right to adapt this website at any time. Conditions and content published on this website are binding guidelines. Executive Driver Solution Ltd reserves the right to adapt these terms and conditions at any time. Changes will be communicated to the customer in a suitable manner, in particular through corresponding publications on this website. Executive Driver Solution Ltd disclaims all liability for any publications by or about Executive Driver Solution Ltd or by third parties. General terms and conditions of the customer are not part of the contract, even if Executive Driver Solution Ltd does not expressly contradict these conditions. Unless otherwise agreed, the place of performance for all services is the headquarters of Executive Driver Solution Ltd. The headquarters of Executive Driver Solution Ltd is in Wettingen, Canton Aargau / Switzerland. These terms and conditions apply from November 1st, 2014 until further notice.