Executive Driver Solution Ltd takes the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, submit a booking or enquiry, or use our chauffeur and transportation services.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, other data protection legislation, including the European Union General Data Protection Regulation (GDPR).
The controller responsible for the processing of personal data is:
Executive Driver Solution Ltd
Zentralstrasse 128
5430 Wettingen
Switzerland
Email: contact@limo-eds.ch
Telephone: +41798186011
Website: www.limo-eds.ch
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.
This may include:
- First and last name
- Company name and position
- Postal address
- E-Mail address
- Telephone and mobile number
- Billing and invoicing information
- Pick-up and destination addresses
- Travel dates and times
- Flight numbers and flight information
- Passenger names and number of passengers
- Vehicle requirements
- Booking and transportation details
- Information concerning special transportation requirements
- Communication and correspondence with us
- Information submitted through our contact or booking forms
- Technical information such as IP address, browser type, device information and website usage data
We only collect personal data that is necessary for the respective purpose or that you voluntarily provide to us.
Depending on the assignment, this may include passenger information, contact details, pick-up and destination addresses, flight details, schedules, vehicle requirements and other information necessary to organize the transportation.
Where necessary for the performance of the service, relevant information may be shared with the chauffeur assigned to your booking, our transportation coordinators or carefully selected service partners involved in fulfilling your booking.
We only share the information required for the respective assignment.
This information may include your name, company, telephone number, email address, travel details and any information entered the message or booking fields.
Please do not submit confidential or sensitive personal information through website forms unless it is necessary for your transportation request.
- Processing enquiries and booking requests
- Preparing quotations and offers
- Planning and performing chauffeur and transportation services
- Coordinating chauffeurs, vehicles and transportation schedules
- Communicating with clients, passengers and business partners
- Monitoring flight information where required for transportation services
- Managing customer relationships
- Processing payments, invoices and accounting
- Operating and improving our website
- Maintaining the security of our website and IT systems
- Preventing fraud and misuse
- Complying with legal and regulatory obligations
- Establishing, exercising or defending legal claims
- Providing information about our services were permitted by applicable law
We process personal data only for legitimate and clearly defined purposes and only to the extent necessary for those purposes.
Depending on the booking, personal data may be processed within Wayplan, including:
- Customer and passenger information
- Contact details
- Booking information
- Pick-up and destination addresses
- Travel schedules
- Flight information
- Vehicle assignments
- Chauffeur assignments
- Operational notes necessary to perform the transportation service
The information stored and processed through Wayplan is used to coordinate bookings, vehicles, chauffeurs and transportation assignments efficiently and securely.
Access to such information is limited to authorized persons and, where necessary, the chauffeur or operational personnel assigned to the respective transportation service.
When you access our website, the hosting provider may automatically collect technical information in server log files. This information may include:
- IP address
- Date and time of access
- Requested pages or files
- Browser type and version
- Operating system
- Referring website
- Device information
- Technical status and error information
This information is processed for the purpose of ensuring the security, stability and proper functioning of our website and IT infrastructure.
Server log information is retained only for as long as reasonably necessary for technical, security and legal purposes.
Cookies are small files stored on your device when you visit a website. They may be used, for example, to remember settings, enable website functionality or facilitate the integration of third-party services.
Where required, non-essential cookies or comparable technologies will only be activated in accordance with your selections through our cookie management system.
You can also configure your browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the website.
When you interact with Google Maps or when embedded map content is loaded, technical information such as your IP address and device or browser information may be transmitted to Google. Google may also use cookies or similar technologies.
Depending on Google’s processing infrastructure, personal data may be processed outside Switzerland or the European Economic Area, including in the United States.
If Google Maps is subject to consent through our cookie management system, the service will only be activated after the corresponding selection has been made.
Further information regarding Google’s processing of personal data can be found in Google’s Privacy Policy.
When a YouTube video is loaded or played, information about your visit may be transmitted to Google and YouTube. This may include your IP address, device information and information about your interaction with the video.
If you are logged into your Google or YouTube account, Google may associate your interaction with your account.
Where technically available and appropriate, we seek to use privacy-enhancing embedding options and/or prevent YouTube content from loading until the necessary cookie or privacy selection has been made.
Personal data processed through YouTube may be transferred to countries outside Switzerland or the European Economic Area, including the United States.
Further information is available in Google’s Privacy Policy.
When you visit our profiles on social media platforms or interact with integrated social media functions, the respective platform provider may process personal data independently in accordance with its own privacy policy.
Depending on the platform, this may include information such as:
- IP address
- Device and browser information
- Account information
- Interaction data
- Pages or content viewed
- Likes, comments, shares or messages
If you are logged into the relevant social media platform, the provider may associate your interaction with your personal account.
We recommend reviewing the privacy policies and privacy settings of the respective platforms.
We may disclose personal data to third parties where this is necessary to provide our services, operate our business or comply with legal obligations.
Recipients may include:
- Chauffeurs assigned to your transportation
- Transportation and operational partners
- Vehicle or transportation service providers
- IT and hosting providers
- ERP and software providers
- Payment and financial service providers
- Accounting and professional advisers
- Public authorities where required by law
- Other service providers required to fulfil a booking or contractual obligation
Third parties are provided only with the information reasonably necessary for the relevant purpose.
Where third parties process personal data on our behalf, we take appropriate measures to ensure suitable data protection arrangements.
However, certain technology and service providers, particularly international providers such as Google and social media platforms, may process personal data in other countries.
Where personal data is transferred to a country that does not provide an adequate level of data protection under applicable Swiss data protection law, we take appropriate safeguards where required. These may include recognized contractual safeguards, standard data protection clauses or other legally permitted mechanisms.
In certain circumstances, transfers may also take place on another legal basis permitted under applicable data protection law.
Booking and customer information may be retained after completion of a transportation service where necessary for accounting, contractual documentation, customer service, legal claims or statutory retention requirements.
Where personal data is no longer required and there is no legal or legitimate reason to retain it, it will be deleted or anonymized were reasonably possible.
Our security measures are reviewed and adapted where appropriate in accordance with technological developments and the nature of the personal data processed.
Access to operational and customer information is limited to persons who require the information for their professional responsibilities.
Despite appropriate security measures, no electronic transmission or storage system can guarantee absolute security.
Our employees, chauffeurs and relevant service providers are expected to handle customer and passenger information confidentially and only use such information for legitimate business and transportation purposes.
Travel itineraries, passenger information, addresses, schedules and other booking information are not disclosed to unauthorized third parties.
- Request information about personal data we process about you
- Request correction of inaccurate personal data
- Request deletion of personal data
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
- Request the release or transfer of certain personal data where applicable
These rights may be subject to legal restrictions, including statutory retention obligations and legitimate interests that allow or require us to continue processing certain information.
To exercise your rights, please contact us using the contact details provided in this Privacy Policy.
We may request appropriate identification before responding to a request in order to protect your personal information from unauthorized access.
Executive Driver Solution Ltd has no control over the content or data processing practices of third-party websites. When you leave our website, the privacy policy of the respective third-party provider applies.
We recommend reviewing the privacy information of any external website you visit.
Where transportation is booked for minors, the necessary personal data may be processed as part of the transportation service and in accordance with applicable law and the instructions of the person or organization making the booking.
We do not knowingly collect personal data from children through our website for marketing purposes.
The current version published on our website applies.
We recommend reviewing this Privacy Policy periodically.
For questions regarding this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:
Executive Driver Solution Ltd
Zentralstrasse 128
5430 Wettingen
Switzerland
Email: contact@limo-eds.ch
Telephone: +41798186011
Last updated: August 2026
